Providing feedback after interviews is a crucial practice that not only helps candidates improve but also strengthens an employer’s brand. Research indicates that 83% of candidates who are interviewed directly by employers never receive feedback. This may stem from concerns about legal risks or a fear of offending the candidate. However, offering constructive feedback is not only beneficial to job seekers but can also enhance the organization’s reputation.

Here are five reasons why you should always provide feedback after interviews:
1. Enhance Your Employer Brand
Positive word of mouth is a powerful tool for building a strong employer brand. When candidates, regardless of their success in landing the role, share favorable recruitment experiences, it can attract more high-quality applicants in the future. On the other hand, leaving candidates without feedback increases the risk of negative comments on social media, which can be damaging to your brand.
2. Show Respect to Candidates
Preparing for an interview takes significant effort, including the completion of any tasks or tests required by the employer. Acknowledging this by providing feedback shows appreciation for the candidate’s investment in the process. This courtesy can boost your company’s reputation, and offering constructive insights can leave a lasting positive impression, even if the candidate wasn’t selected.
3. Encourage Future Applicants
Sometimes, candidates may not secure a role due to a lack of certain skills or experience. By offering constructive feedback, you may encourage them to return in the future when they’ve gained the necessary qualifications. This can be a great way to build a pool of skilled candidates who are tailored to your needs down the line.
4. Improve the Labor Market
Providing feedback helps candidates understand their strengths and areas for improvement, contributing to a better-equipped workforce overall. As candidates continue to refine their skills based on this feedback, future hiring for employers across the board becomes more efficient, making it easier to find high-quality applicants.
5. It’s Quick and Easy
Many employers worry that providing feedback is time-consuming, but it doesn’t have to be. Notes from interviews can easily be repurposed into helpful feedback. If you’re working with a recruiter, even a quick conversation with them can result in constructive feedback being shared on your behalf.
By offering feedback after interviews, you not only support candidates in their job search but also enhance your employer brand, attract top talent, and contribute to a stronger labor market.
It is not normal to get feedback after an interview, I can understand that there were too many applicants. One seldom get a “regret” letter these days.
Frankly I think it is unacceptable to not provide feedback to a candidate after they have interviewed with either a recruiter or with a hiring manager. It takes a fraction of time to send even a generic regret letter.